Service / Protection & Compliance
Backup & Disaster Recovery
Immutable, monitored backups and tested recovery plans so a brokerage, developer or property manager can keep working after a failure, theft or ransomware event.
The brief
Backup and Disaster Recovery protects the records a real estate business cannot recreate: transaction files, trust records, leases, drawings and mail. We design the backup, the recovery targets, and then test restoring from them on a schedule.
Ransomware and accidental deletion do not announce themselves. The test of a backup is not whether it ran last night but whether you can restore a specific file, mailbox or server within a time the business can tolerate.
Problems this service resolves
- Backups stored on a drive that sits beside the server and is encrypted along with it
- Cloud mail and files assumed to be backed up by the platform vendor
- No recovery time target, so no one knows what is acceptable
- Restore never tested, so the first attempt is during an emergency
- Different systems protected by different tools and no single status report
What you receive
- Backup of mail, files, servers and key applications with immutable copies
- Recovery time and recovery point targets agreed with leadership
- Quarterly restore tests with written results
- A concise disaster-recovery plan including contacts and priorities
- Monitoring and daily alerting on failed jobs
- Annual tabletop exercise based on a ransomware scenario
How it is measured
Measured by successful restore tests, backup job success rate and the achieved recovery time.
Typical tools: Veeam, Microsoft 365 backup, Azure Backup, Immutable object storage and Backup monitoring.
A disciplined, staged method
Our method for Backup & Disaster Recovery is assess, standardise, protect, report. We assess what exists, define a standard appropriate to a real estate business of your size, close the highest-risk gaps first and then report on progress each month. Along the way we begin with backup of mail, files, servers and key applications with immutable copies, because early, visible progress builds confidence in the programme.
A fit for these real estate businesses
We most often deliver Backup & Disaster Recovery to land developers, mortgage brokers and commercial real estate firms. Each has its own regulators and its own rhythm, so we adjust scope and language accordingly. A small team may need a lightweight version of the service, while a multi-office firm needs a standard it can enforce consistently.
Onboarding without disruption
We schedule changes around your calendar. For Backup & Disaster Recovery, that normally means preparation on weekdays, cut-overs in the evening or on a quiet weekend, and a short check-in after each change. Nobody should discover a change on the morning of a closing. You keep ownership of every account, domain and licence from the first day, and nothing is held hostage.
Service standards and measurement
We measure the work. For Backup & Disaster Recovery the yardstick is as follows. Measured by successful restore tests, backup job success rate and the achieved recovery time. Targets are objectives, not guarantees, and we state them plainly so you can hold us to them. Where something falls short, we explain why and what we are changing, because the point of a trusted advisor is candour rather than comfort.
Neutral on vendors, firm on standards
Our recommendations for Backup & Disaster Recovery are independent of any vendor. Common tools include Veeam, Microsoft 365 backup, Azure Backup, Immutable object storage and Backup monitoring, and we will work with whatever you have if it can meet the standard. If it cannot, we describe the trade-offs openly, so you can decide whether to upgrade, replace or accept a documented risk.
Handling personal information
Real estate files contain identification, income and family details, so Backup & Disaster Recovery is designed around protecting them. We apply least-privilege access, expiring links, encryption and audit logging, and we keep a register of the vendors that touch your data. We are not lawyers and do not offer legal advice; we build the technical controls your counsel specifies.
Pricing in plain terms
Starting points for Backup & Disaster Recovery follow our standard ranges. Managed work begins at $89 to $199 per user per month, projects at $2,500 and senior advisory retainers at $1,500 per month, while a security assessment starts at $1,900. GST of 5% applies, a 10% launch discount is offered to new clients, and the first thirty-minute consultation is free.
Questions and answers
- Is there a lock-in contract?
- No. We work month to month after onboarding. You own your accounts, domains and data, and we hand over documentation if you choose to leave.
- How do we start?
- Call (604) 632-4959 or email info@SAZ.ca for a free thirty-minute consultation with a senior advisor. We will give you a candid view of priorities and an estimate before you commit to anything.
- Who is Backup & Disaster Recovery for?
- It is designed for brokerages, developers, property managers, strata corporations and the professionals who work with them. The scope is adjusted to the size of the business, from a small team to a multi-office firm.
- How do you measure success?
- We agree measures at the outset and report monthly. Measured by successful restore tests, backup job success rate and the achieved recovery time. Targets are objectives rather than guarantees, and we explain any shortfall.
- Do you provide legal advice?
- No. We implement the technical controls that your lawyer or compliance officer specifies, and we work comfortably alongside them.