Brokerage Managed IT

The brief

Brokerage Managed IT is the operating arrangement in which ITRE takes responsibility for the health, security and lifecycle of everything your brokerage runs on: managing broker workstations, agent laptops, Microsoft 365 or Google Workspace tenants, office networks and the line-of-business systems that hold trust and transaction records.

A brokerage is a regulated business that behaves like a collection of independent small firms. Agents bring their own devices, habits and email aliases, while the managing broker carries the supervisory duty for the whole office. Without a managed standard, that gap is where lost files, shared passwords and fraudulent wire instructions find their way in.

Problems this service resolves

• Agent laptops and phones configured by whoever happened to be available that week
• Former agents whose mailboxes and file-share access were never switched off
• Trust-account and commission records sitting on unmanaged personal computers
• A managing broker who cannot say, with evidence, which devices touch client files
• Outages discovered at the signing table rather than by monitoring

What you receive

1. A documented device and identity standard for managing brokers, staff and agents
2. 24/7 monitoring, patching and endpoint protection on every enrolled device
3. Joiner, mover and leaver workflows tied to licensing changes at the brokerage
4. Quarterly advisory review with a written technology roadmap and budget
5. Hardware and licence inventory with warranty and renewal tracking
6. A security baseline of multi-factor authentication, encryption and email protection

Pricing in plain terms

Starting points for Brokerage Managed IT follow our standard ranges. Managed work begins at $89 to $199 per user per month, projects at $2,500 and senior advisory retainers at $1,500 per month, while a security assessment starts at $1,900. GST of 5% applies, a 10% launch discount is offered to new clients, and the first thirty-minute consultation is free.

Neutral on vendors, firm on standards

Our recommendations for Brokerage Managed IT are independent of any vendor. Common tools include Microsoft 365, Intune, Microsoft Defender, Google Workspace, Cisco Meraki and Ubiquiti, and we will work with whatever you have if it can meet the standard. If it cannot, we describe the trade-offs openly, so you can decide whether to upgrade, replace or accept a documented risk.

Who benefits most

Brokerage Managed IT is most valuable to appraisers, developers & builders and reits & asset managers, although the underlying disciplines apply across the industry. The common thread is a business that handles large transactions, personal information and short deadlines. If the problem described above, namely agent laptops and phones configured by whoever happened to be available that week, sounds familiar, you are in the right place.

Handling personal information

Real estate files contain identification, income and family details, so Brokerage Managed IT is designed around protecting them. We apply least-privilege access, expiring links, encryption and audit logging, and we keep a register of the vendors that touch your data. We are not lawyers and do not offer legal advice; we build the technical controls your counsel specifies.

Service standards and measurement

We measure the work. For Brokerage Managed IT the yardstick is as follows. Measured by the share of enrolled devices meeting the baseline, time to onboard or offboard an agent, and quarterly patch compliance. Targets are objectives, not guarantees, and we state them plainly so you can hold us to them. Where something falls short, we explain why and what we are changing, because the point of a trusted advisor is candour rather than comfort.

Starting well

The first two weeks of Brokerage Managed IT are about discovery and quick wins: inventorying what you have, confirming ownership of accounts and fixing anything urgent. We then present a plan with priorities, effort and cost. Only when you approve it do we proceed to larger changes, so there are no surprises on the invoice or on the day.

How Brokerage Managed IT works in practice

Every engagement begins with a conversation and a short written findings note. For Brokerage Managed IT, we start with A documented device and identity standard for managing brokers, staff and agents, then agree priorities with you and work through them in stages. The language we use is deliberately plain: if a managing broker, owner or strata council cannot follow a recommendation, we have not explained it well enough. We document each step so the arrangement does not depend on any one person.

Brokerage Managed IT across British Columbia

• Vancouver
• Surrey
• Burnaby
• Richmond
• Langley
• Abbotsford
• Kelowna
• Victoria
• Nanaimo
• Kamloops
• Coquitlam
• North Vancouver

Each city page describes local conditions, scope and pricing for Brokerage Managed IT in that community.

Questions and answers

What is Brokerage Managed IT?

Fully managed technology for brokerages and real estate teams: devices, identity, email, networks and a named senior advisor, under one predictable monthly fee. It is delivered by ITRE, an IT services and consulting firm for real estate, which means we advise and implement but do not resell hardware for margin.

How much does Brokerage Managed IT cost?

Pricing is within our published ranges: managed IT from $89 to $199 per user per month, projects from $2,500, retainers from $1,500 per month and security assessments from $1,900. 5% GST is added; new clients receive a 10% launch discount.

Is there a lock-in contract?

No. We work month to month after onboarding. You own your accounts, domains and data, and we hand over documentation if you choose to leave.

Which tools are involved?

Typical tools include Microsoft 365, Intune, Microsoft Defender, Google Workspace, Cisco Meraki and Ubiquiti. We remain vendor-neutral and will work with what you have wherever it can meet the standard.

How do we start?

Call (604) 632-4959 or email info@SAZ.ca for a free thirty-minute consultation with a senior advisor. We will give you a candid view of priorities and an estimate before you commit to anything.