Strata Technology

The brief

Strata Technology helps councils and strata management companies run the corporation's information well: where bylaws, minutes and financial statements live, how owners access them, how virtual meetings run and how personal information is protected.

Strata councils are volunteers working with a management company and a stream of owner requests. Information is spread across inboxes, personal drives and management portals, and a change of council or manager can leave the corporation unable to find its own records.

Problems this service resolves

• Council records held in the personal email accounts of past council members
• No clear process for owners to obtain documents they are entitled to see
• Virtual general meetings run with improvised tools and no attendance record
• Personal information of owners shared widely among council members
• Reserve fund and maintenance records that are hard to assemble at renewal

What you receive

1. A governed digital archive for bylaws, minutes, plans and statements
2. Role-based access for council, manager and owners
3. Meeting and voting tools with attendance and consent records
4. Handover procedures for council and manager changes
5. Guidance on personal information of owners under BC PIPA
6. Reporting support for reserve-fund and maintenance planning

A disciplined, staged method

Our method for Strata Technology is assess, standardise, protect, report. We assess what exists, define a standard appropriate to a real estate business of your size, close the highest-risk gaps first and then report on progress each month. Along the way we begin with A governed digital archive for bylaws, minutes, plans and statements, because early, visible progress builds confidence in the programme.

Starting well

The first two weeks of Strata Technology are about discovery and quick wins: inventorying what you have, confirming ownership of accounts and fixing anything urgent. We then present a plan with priorities, effort and cost. Only when you approve it do we proceed to larger changes, so there are no surprises on the invoice or on the day.

Neutral on vendors, firm on standards

Our recommendations for Strata Technology are independent of any vendor. Common tools include Condo Control, SharePoint, Microsoft Teams, Zoom-class meeting tools and Secure archives, and we will work with whatever you have if it can meet the standard. If it cannot, we describe the trade-offs openly, so you can decide whether to upgrade, replace or accept a documented risk.

Service standards and measurement

We measure the work. For Strata Technology the yardstick is as follows. Measured by time to retrieve a record, completeness of the archive and clean handover at council or manager change. Targets are objectives, not guarantees, and we state them plainly so you can hold us to them. Where something falls short, we explain why and what we are changing, because the point of a trusted advisor is candour rather than comfort.

Security and privacy built in

Whatever the service, we treat client information as if it were our own. For Strata Technology that means multi-factor authentication, least-privilege access, encrypted storage and a written record of who can see what. Our guidance aligns with PIPEDA and BC PIPA, and we select vendors with SOC 2-aligned practices wherever the market offers them.

Who benefits most

Strata Technology is most valuable to property managers, home builders and developers & builders, although the underlying disciplines apply across the industry. The common thread is a business that handles large transactions, personal information and short deadlines. If the problem described above, namely council records held in the personal email accounts of past council members, sounds familiar, you are in the right place.

Pricing in plain terms

Starting points for Strata Technology follow our standard ranges. Managed work begins at $89 to $199 per user per month, projects at $2,500 and senior advisory retainers at $1,500 per month, while a security assessment starts at $1,900. GST of 5% applies, a 10% launch discount is offered to new clients, and the first thirty-minute consultation is free.

Questions and answers

Do you provide legal advice?

No. We implement the technical controls that your lawyer or compliance officer specifies, and we work comfortably alongside them.

Is there a lock-in contract?

No. We work month to month after onboarding. You own your accounts, domains and data, and we hand over documentation if you choose to leave.

Which tools are involved?

Typical tools include Condo Control, SharePoint, Microsoft Teams, Zoom-class meeting tools and Secure archives. We remain vendor-neutral and will work with what you have wherever it can meet the standard.

How much does Strata Technology cost?

Pricing is within our published ranges: managed IT from $89 to $199 per user per month, projects from $2,500, retainers from $1,500 per month and security assessments from $1,900. 5% GST is added; new clients receive a 10% launch discount.

How do you measure success?

We agree measures at the outset and report monthly. Measured by time to retrieve a record, completeness of the archive and clean handover at council or manager change. Targets are objectives rather than guarantees, and we explain any shortfall.