Brokerage Managed IT in Burnaby, BC

Brokerage Managed IT: the Burnaby brief

For real estate firms in Burnaby, Brokerage Managed IT is a practical response to a plain problem: agent laptops and phones configured by whoever happened to be available that week. Brokerage Managed IT is the operating arrangement in which ITRE takes responsibility for the health, security and lifecycle of everything your brokerage runs on: managing broker workstations, agent laptops, Microsoft 365 or Google Workspace tenants, office networks and the line-of-business systems that hold trust and transaction records. We work remotely from Vancouver and attend Burnaby sites when installation or incident response needs hands on the equipment.

What is included

1. A documented device and identity standard for managing brokers, staff and agents
2. 24/7 monitoring, patching and endpoint protection on every enrolled device
3. Joiner, mover and leaver workflows tied to licensing changes at the brokerage
4. Quarterly advisory review with a written technology roadmap and budget
5. Hardware and licence inventory with warranty and renewal tracking
6. A security baseline of multi-factor authentication, encryption and email protection

Typical tools: Microsoft 365, Intune, Microsoft Defender, Google Workspace, Cisco Meraki and Ubiquiti.

From first call to steady state

We begin by listening, then document what we find, agree priorities and deliver in short increments. For Brokerage Managed IT the yardstick is simple. Measured by the share of enrolled devices meeting the baseline, time to onboard or offboard an agent, and quarterly patch compliance. Reporting is monthly, advisory conversations are quarterly and escalation to a senior person is always available.

What it costs

For Burnaby clients, Brokerage Managed IT typically sits within our standard ranges: $89 to $199 per user per month for managed work, $2,500 and up for fixed-scope projects, and retainers from $1,500 per month. GST of 5% is added, and a 10% launch discount applies to new engagements. Contracts are month-to-month after onboarding, and you retain ownership of every account and document.

What the engagement includes

A typical Brokerage Managed IT engagement in Burnaby begins with A documented device and identity standard for managing brokers, staff and agents. From there we agree priorities with the owner or managing broker, working with the tools you already hold, such as Microsoft 365, Intune, Microsoft Defender, Google Workspace, Cisco Meraki and Ubiquiti. Every deliverable is written in plain language, and every change is documented so another competent professional could pick it up.

Speak with an advisor

The simplest way to begin is a short call. Phone (604) 632-4959 or write to info@SAZ.ca, describe your Burnaby office, development or portfolio, and we will respond with a candid view of priorities and a rough budget. There is no obligation, no lock-in and no pressure.

Burnaby context, handled properly

The commercial setting in Burnaby draws on a dense mix of trade, logistics, film, technology, healthcare and professional services anchored by the Port of Vancouver and YVR. Connectivity is best described as dense fibre, carrier-neutral data centres and a deep pool of local IT talent, but also heavy competition for it and constant office-lease churn, and operational risk includes earthquake exposure along the Cascadia margin, atmospheric-river flooding in low-lying areas and the occasional wide-area carrier outage. We reflect each of these in how we design and support Brokerage Managed IT, rather than shipping a template that ignores the place where the office or site actually operates.

Related reading

See the full Brokerage Managed IT service page, or explore real estate IT in Burnaby and published pricing.

Questions and answers

Do you work with the tools we already use?

Generally yes. We are vendor-neutral and commonly work with platforms such as Microsoft 365, Intune, Microsoft Defender, Google Workspace, Cisco Meraki and Ubiquiti. If something is not serving you, we explain the alternatives and the cost of changing before recommending any switch.

How long does Brokerage Managed IT take to set up in Burnaby?

Most firms see the foundations in place within two to six weeks, depending on size and the number of systems. We schedule cut-overs in the evenings or on quiet days so closings and showings are not disrupted.

Can you visit our Burnaby office or site?

We support most needs remotely from Vancouver. When equipment or cabling needs physical attention, we coordinate qualified local trades and supervise the work against a written scope.

What does Brokerage Managed IT cost?

Pricing falls within our published ranges: managed IT from $89 to $199 per user per month, projects from $2,500, retainers from $1,500 per month and security assessments from $1,900. GST of 5% is added and new clients receive 10% off.

What does Brokerage Managed IT include for a Burnaby firm?

It includes the deliverables listed on this page, beginning with the highest-risk items, with documentation written in plain language. We scope the work in stages so effort and budget follow risk, and we confirm the scope in writing before we begin.