Brokerage Managed IT / Lower Mainland

Brokerage Managed IT in Richmond, BC

Fully managed technology for brokerages and real estate teams: devices, identity, email, networks and a named senior advisor, under one predictable monthly fee.

Brokerage Managed IT: the Richmond brief

For real estate firms in Richmond, Brokerage Managed IT is a practical response to a plain problem: agent laptops and phones configured by whoever happened to be available that week. Brokerage Managed IT is the operating arrangement in which ITRE takes responsibility for the health, security and lifecycle of everything your brokerage runs on: managing broker workstations, agent laptops, Microsoft 365 or Google Workspace tenants, office networks and the line-of-business systems that hold trust and transaction records. We work remotely from Vancouver and attend Richmond sites when installation or incident response needs hands on the equipment.

What is included

  1. A documented device and identity standard for managing brokers, staff and agents
  2. 24/7 monitoring, patching and endpoint protection on every enrolled device
  3. Joiner, mover and leaver workflows tied to licensing changes at the brokerage
  4. Quarterly advisory review with a written technology roadmap and budget
  5. Hardware and licence inventory with warranty and renewal tracking
  6. A security baseline of multi-factor authentication, encryption and email protection

Typical tools: Microsoft 365, Intune, Microsoft Defender, Google Workspace, Cisco Meraki and Ubiquiti.

From first call to steady state

We begin by listening, then document what we find, agree priorities and deliver in short increments. For Brokerage Managed IT the yardstick is simple. Measured by the share of enrolled devices meeting the baseline, time to onboard or offboard an agent, and quarterly patch compliance. Reporting is monthly, advisory conversations are quarterly and escalation to a senior person is always available.

Pricing and terms for Richmond

Brokerage Managed IT pricing is quoted after a short scoping conversation, but the published starting points apply: managed IT from $89 to $199 per user per month, projects from $2,500, advisory retainers from $1,500 per month and security assessments from $1,900. Canadian dollars, 5% GST extra, a 10% launch discount for new clients, no lock-in, and a free thirty-minute consultation for Richmond firms.

Speak with an advisor

The simplest way to begin is a short call. Phone (604) 632-4959 or write to info@SAZ.ca, describe your Richmond office, development or portfolio, and we will respond with a candid view of priorities and a rough budget. There is no obligation, no lock-in and no pressure.

Scope for Richmond clients

We scope Brokerage Managed IT for Richmond in stages so budget and effort follow risk. The first stage focuses on A documented device and identity standard for managing brokers, staff and agents; later stages extend to the rest of the service as your team is ready. Tools commonly involved include Microsoft 365, Intune, Microsoft Defender, Google Workspace, Cisco Meraki and Ubiquiti, though we remain independent and will recommend what fits the business, not a catalogue.

Richmond context, handled properly

The commercial setting in Richmond draws on a dense mix of trade, logistics, film, technology, healthcare and professional services anchored by the Port of Vancouver and YVR. Connectivity is best described as dense fibre, carrier-neutral data centres and a deep pool of local IT talent, but also heavy competition for it and constant office-lease churn, and operational risk includes earthquake exposure along the Cascadia margin, atmospheric-river flooding in low-lying areas and the occasional wide-area carrier outage. We reflect each of these in how we design and support Brokerage Managed IT, rather than shipping a template that ignores the place where the office or site actually operates.

Related reading

See the full Brokerage Managed IT service page, or explore real estate IT in Richmond and published pricing.

Questions and answers

Do you work with the tools we already use?
Generally yes. We are vendor-neutral and commonly work with platforms such as Microsoft 365, Intune, Microsoft Defender, Google Workspace, Cisco Meraki and Ubiquiti. If something is not serving you, we explain the alternatives and the cost of changing before recommending any switch.
How will we know it is working?
We report monthly in plain language on agreed measures. For this service the yardstick is simple. Measured by the share of enrolled devices meeting the baseline, time to onboard or offboard an agent, and quarterly patch compliance. Quarterly, your advisor reviews results with leadership and adjusts the plan.
Is there a long-term contract?
No. After onboarding, work continues month to month. You own your accounts, domains and data throughout, and we provide documentation if you move to another provider.
What does Brokerage Managed IT cost?
Pricing falls within our published ranges: managed IT from $89 to $199 per user per month, projects from $2,500, retainers from $1,500 per month and security assessments from $1,900. GST of 5% is added and new clients receive 10% off.
What does Brokerage Managed IT include for a Richmond firm?
It includes the deliverables listed on this page, beginning with the highest-risk items, with documentation written in plain language. We scope the work in stages so effort and budget follow risk, and we confirm the scope in writing before we begin.